Shipping & Returns

DOMESTIC ORDERS:
Orders shipped within the United States and weighing less than one pound are shipped via First Class mail. Orders over one pound are shipped via Priority Mail. Orders are assumed to be missing three weeks and one day from their posted ship date.

DOMESTIC TAXES & FEES
Orders placed within California will be subject to an 8.25% state sales tax. As a California based corporation we are required to charge this tax even for online sales. State sales tax applies even to orders that originate in California but are shipped out of state.

INTERNATIONAL ORDERS:
Orders shipped internationally are sent via USPS First Class Mail. Please note that we do NOT insure or guarantee First Class International shipments and only offer it as a low cost alternative. If you are interested in alternative shipping method please contact us via email at the time of your order. Orders are assumed to be missing four weeks and one day from their posted ship date.

INTERNATIONAL TAXES & FEES

  • We can NOT mark your package as a 'gift' or 'sample' to help you avoid taxes. To do so is a violation of US Customs Laws and we can face a serious fine and other penalties.

  • In most cases ordering from the US will not exempt you from any VAT or Sales Taxes in your country. Expect to be taxed on your side of the border.

  • International orders are not subject to US taxes.
The majority of our orders arrive with no associated customs fees - but we have no control over which parcels the international customs agents decide to handle. We recommend having your order shipped to a friend or relative within the United States and having it forwarded to you from there. Orders shipped in this manner are less likely to be subjected to fees.

PRODUCT RETURNS
Secret Weapon resin products purchased directly from secretweaponminiatures.com are eligible for a return if they are in a new, unused state -- including, but not limited to, being free of primer, glue, pins, paint, etc. -- provided that the return request is made within 30 days of placing your order.

Product that has been used may be eligible for our Trade-In Program.

Non-resin products, including but not limited to Secret Weapon Scenics, Weathering Pigments, or Washes, may be returned if they are unopened, and unused.

Third party products, including Juweela Scenics, or paint brushes, may only be returned if they are damaged or defective.

You may request a full refund, less the cost of shipping. As shipping is a fixed expense incurred at the time that your order was placed, it will not be refunded.

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